At Craving Bites, accessible from https://cravingbites.in, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information (Provided Directly by You)

When you purchase a product, contact us, or create an account, we may collect:

• Name

• Email address

• Phone number

• Shipping & billing address

• Order details

• Payment information (processed securely by our payment partners)

Note: We do not store your full card details. These are processed by secure payment gateways.

B. Automatically Collected Information

When you visit our website, certain information is automatically collected such as:

• IP address

• Browser type and version

• Device information

• Pages visited & time spent on the website

• Referral URLs

• Cookies and tracking data

This helps us improve our website experience and performance.

C. Cookies & Tracking Technologies

We use cookies to:

• Keep you logged in

• Save your cart items

• Improve load speed

• Understand how you use our website

You can disable cookies through your browser settings, but some features may not function properly.

2. How We Use Your Information

We use collected information for the following purposes:

• To process and deliver your orders

• To communicate order updates and shipping details

• To provide customer support

• To improve website performance and user experience

• To send promotional offers (only if you opt in)

• To detect fraud or unauthorized activities

• To maintain legal compliance

3. How We Share Your Information

We do not sell your personal information to anyone.

We may share your information only with:

A. Trusted Service Providers

• Courier partners (India Post, XpressBees, etc.) for delivering products

• Payment gateways for processing payments

• Hosting providers & security services ensuring smooth website functioning

B. Legal Requirements

We may disclose your information if required by:

• Law enforcement

• Court orders

• Regulatory authorities

4. Payment Security

All online payments are processed through secure and PCI-DSS compliant payment gateways.
Your financial information (card details, UPI IDs, etc.) is not stored on our servers.

5. Your Rights

Depending on your region, you may have the right to:

• Access the data we store about you

• Request corrections or updates

• Request deletion of your account or information

• Opt-out of marketing emails

• Disable cookies

For any such requests, contact us at contact@cravingbites.in.

6. Data Retention

We retain your information only as long as necessary to:

• Fulfill your orders

• Provide customer support

• Maintain legal and accounting records

Once this period ends, your data is securely deleted.

7. Children’s Privacy

Our website is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
If you believe a child has shared data with us, please contact us immediately.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for:

• Their content

• Their privacy practices

• Their data handling policies

Please check their respective privacy policies before sharing any information.

9. Updates to This Privacy Policy

We may update our Privacy Policy from time to time.
Changes will be posted on this page with the updated date.

Your continued use of our website means you accept those changes.

10. Contact Us

If you have any questions about this Privacy Policy or want to request data changes, contact us:

Craving Bites (Homemade Pickles)
📍 Raghunath Nagar, Bharoli Kalan, Pathankot, Punjab – 145025
📞 +91-7888842375
📧 contact@cravingbites.in
🌐 https://cravingbites.in